FAQs

faq-banner

faq-banner-m

FAQs

Many of your questions can be answered below, but I welcome your emails and phone calls too.

Please contact me if there’s anything else I can help you with.   – Kelly

What are the dimensions of your products?

LUNCH CONTAINER DIMENSIONS

9.38″ x 6.1″ x 2″ Compartment capacities: Large section – 2.5 Cups, Smaller section – 3/4 cup, Smallest section- 1/2 cup. The inside of the largest compartment is approx 4.5″ x 5″ inches and 1.75″ deep. An oversize sandwich will fit if you cut and overlap as necessary.

Click HERE to see my Lunch Containers

COOLER BAG DIMENSIONS

9” x 6.5” x 6.5” (the sides flex out a bit to hold the container securely and without wiggle room, ensuring that the container does not shake around in the bag, thereby keeping the food stabilized). Up to 3 containers will fit in one lunch bag.

Click HERE to see my Lunch Bags

MINI DIPPER DIMENSIONS

Each leak-resistant container is 2 in x 2.5 in x 1.5 in. They each hold 2.5 fl oz / 75 ml. Dishwasher, fridge, and freezer safe. NOT for use in microwave. Mini Dippers nest when not in use. They fit into the large and medium compartments of our lunch container.

Click HERE to see my Mini Dippers

Are the lunch containers safe for the microwave, freezer, and dishwasher?

Yes, yes, and yes.
My plastic lunch containers are FDA-approved for microwave use. They are made with the highest grade polypropylene plastic (#5), a plastic that will not leach harmful chemicals when heated or cooled. More info HERE.
Freezing is absolutely fine. Just like any other container though, be sure to leave room in each compartment for expansion. Food expands while freezing, and this could lift the lid off while in the freezer. Also, if the frozen food is stuck to the lid, it’s best to allow the food to thaw somewhat before attempting to remove the lid. The lid is a rigid plastic and if you try to remove it with force, it could snap if, indeed, it is stuck to the frozen food.
Clean your containers in your dishwasher. They are top and bottom rack safe, but keep them away from the heating element. Please do not push them haphazardly between other dishes because, with forceful agitation of water, the edges may crack if wedged too tightly between other items.

Are the lunch containers leak proof?

No. They are not leakproof. Although Easylunchboxes containers hold food securely, they are not designed to be leakproof, and I don’t recommend putting really wet food or liquid into any of the compartments. For a compartmentalized container to be completely leakproof, this would require carefully sealing all of the compartments, every time. Most children are not able to do this consistently, and if you send such a container to school properly sealed, it may not come home that way; leftovers could be dripping out everywhere.

  • Click HERE for a little something you can try for thicker foods like yogurt.
  • Use my leak-resistant Mini Dipper containers for runny sauces and dressings.

I'm having trouble with the lid fit. Are they defective?

No. They’re not defective.

click the image below to learn more:

Confused about lid fit?

How durable are your lunch containers?

EasyLunchboxes containers are made from BPA-free, FDA-approved, food-safe polypropylene (#5). They are safe for refrigerator, freezer, microwave, & dishwasher. EasyLunchboxes containers are much sturdier and last quite a bit longer than flimsy reusable/disposable containers.

  • Click HERE for an EasyLunchboxes vs. Ziploc comparison.
  • Click HERE to read how long EasyLunchboxes last.
  • Click HERE for best care tips to keep them good as new.

At $13.95/$3.48 a container (US) for four containers, if used daily, this is a great value for many months of use. As with all hard plastics, cracking may eventually occur. My soft-sided cooler bags will protect the containers and help prevent breakage. This is why I recommend that you use my custom-fit, cushioned coolers to protect the lunch container. Other lunch bags may be ill-fitting or too hard. If dropped while in the wrong type of cooler, the container or lid may become damaged. Should you ever notice any sharp edges, please stop using, to prevent injury to little fingers. Consider purchasing an extra set to have on hand.

Do your lunch containers fit into other coolers?

Yes. Please read more about that HERE.

Can I purchase the lids or container bottoms separately?

No. Because my fulfillment center does all the shipping and order processing, each item has to be stored, bar-coded, and categorized as a separate product. In order to keep costs down, the container sets are manufactured/packaged together as a set. Therefore, I don’t offer just lids or just container bottoms as a separate product due to all the extra costs that would incur..

Why aren't the lunch containers sold in a five-pack, one for every day of the school/work week?

They’re sold in packs of four because most people don’t pack 5 lunches ahead of time. Typical families have 2 kids or 2 parents that take lunches to work and so that would be 2 packed for lunch, 2 that can be in the dishwasher. Obviously, there are a myriad of combinations and different preferences, but I chose offer them in a 4 pack, keeping your total purchase price lower, and the amount even.

How do I clean the lunchbag?

Remove odors from a lunch bag by placing inside, a plate w/a slice of bread that has been soaked in white distilled vinegar. Zip and leave overnight. My reusable lunch bags can be wiped clean with a damp or soapy cloth, inside or out. Even put them in the washing machine (place in a mesh laundry bag and wash w/cold water/’delicates” soap/gentle cycle/air dry). They come out great!

Are your products food safe?

I’m very proud of my products’ safety ratings. My factory and I have ensured that all the materials used in the containers and bags are food and child safe and even pass strict FDA requirements! Easylunchboxes products contain NO Lead, Vinyl, PVC, Phthalates, or Bisphenol A (BPA). Click HERE for more product safety info.

How do you ship your products?

FREE SHIPPING for orders over $25 going to addresses within the contiguous USA. Please see our complete shipping policy for all other orders and destinations.

Do you ship to International Destinations?

Yes. Easylunchboxes.com does ship orders to most international destinations. If your country appears in the shopping cart country drop down list, then we do ship to your country. You can see how much shipping will cost by filling in your order and address. The cart will calculate. Order will NOT be final until you click “finalize order.” Please see our shipping policy.

Can I order by phone or mail if I don't want to order online?

Of course! Your Easylunchboxes.com online purchase is extremely safe and risk free. You may order by check via our website and mail the check in with your emailed order receipt. When we receive your payment, we will ship your order. You may also call and place your order by phone. Toll-Free: (800) 867-9229 or (818) 703-0313.

Do you charge sales tax?

Orders placed within the state of CA (where our business is headquartered) are subject to sales tax.

How can I change an order?

Please contact me as soon as possible if an order needs to be changed. If your order has already been processed and shipped, it cannot be changed. In this case you are responsible for all applicable charges on returned products.

How can I cancel an order?

Please contact me as soon as possible if an order needs to be canceled. If your order has already been processed and shipped, it cannot be canceled. In this case you are responsible for all applicable charges on returned products.

What if I’m not happy with something? Can I return an order?

Yes. Please see our return policy.

I tried to place an order through the shopping cart and I keep getting an error.

Generally, things go smoothly, but in some cases, particularly with international orders, errors can occur. Usually this has to do with the address verification system. You have to use the billing address associated with your credit card. And you must spell the address in the same way that it displays on your credit card bill. For example, if you put “rd.” instead of “road,” these little things can cause a rejection. If this is the case please email me your order, or even call me directly. I am happy to process your order for you. The dial country code for the U.S. is 001. Please make sure your email address is valid and it is an email address that you check often.

Do you offer discounts?

We offer 15% and 25% discounts for large quantity orders (some restrictions apply).

Do you sell EasyLunchboxes wholesale/at a discount/to co-op groups?

No. I do not sell at wholesale to (most) stores, co-ops, or through distributors. Please visit my Quantity Discount page if you would like to buy EasyLunchboxes in bulk.

Does EasyLunchboxes offer an affiliate marketing program?

Yes! You can earn money with EasyLunchboxes.

Become an affiliate via Amazon Associates!
Promote EasyLunchboxes on your website, blog, or email newsletter and receive commissions for each sale that occurs.

Learn more HERE.

Can I find Easylunchboxes in stores?

Yes. As of July 2017,  EasyLunchboxes can be found at Target and on Target.com. No other stores carry them. Other places to purchase are on this website and on Amazon.

Where are your products manufactured?

EasyLunchboxes are manufactured in China. Production, quality-control and safety standards are strictly overseen and adhered to. Please click here to see our safety documentation.

Can you tell us more about your company?

Please see my About Us page.

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Show now for Easylunchboxes

sandwiches lunchbox

My favorite lunch boxes, hands down.

“Your products are definitely the most efficient system that I’ve ever used. It’s so refreshing being able to put everything into one box and be done with it. Sandwich? Check! Healthy Snacks? Check! Small treat? Check! They make it so easy to make a healthy lunch happen.”

star-iconstar-iconstar-iconstar-iconstar-iconstar-icon

Andrea

(posted on our Facebook Wall)

more-reviews

Cooking with Trader Joe's